Refund policy

Last updated: 06/23/2026

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All RNDER sales are final. We do not accept physical returns. If there is an issue with your order, we are committed to making it right.

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--Eligible Refund Reasons--

Refunds are considered for the following:

- Item arrived damaged or defective

- Incorrect item was delivered

- Item materially differs from its product description

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How to Request a Refund

Submit your request within **14 days of delivery** by emailing rnderdfear@outlook.com with the following:

- Order number

- Description of the issue

- Clear photo evidence of the item

Requests submitted outside the 14-day window or without photo evidence will not be eligible for review.

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Refund Details

- Approved refunds are returned to the original payment method

- Processing takes 5–7 business days after approval

- International refunds are issued in the original payment currency

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RNDER reserves the right to decline requests that do not meet the above criteria.

Questions? Contact us at rnderdfear@outlook.com