Shipping policy

Last updated: 06/19/2026

 

 1. Order Processing

- Orders are processed within **3–5 business days** of purchase, excluding weekends and holidays.

- Orders are not processed or shipped on weekends or major holidays.

- You will receive a confirmation email once your order has shipped.


2. Shipping Cost

- **All orders ship free**, with no minimum purchase required, to all destinations served by RNDER.


3. Shipping Coverage & Transit Times

RNDER ships worldwide. Estimated transit time begins after the 3–5 day processing window.


| Destination | Estimated Transit Time |


| United States | 3–7 business days |

| Canada | 5–10 business days |

| Europe | 7–14 business days |

| Rest of World | 10–21 business days |


Transit times are estimates and not guaranteed. Delays may occur due to customs processing, weather, or carrier disruptions.


4. Order Tracking

- A tracking number is provided via email once your order ships.

- Tracking may take up to 24–48 hours to update after the shipment is created.


5. Customs, Duties & Taxes

- International orders may be subject to customs fees, import duties, or taxes imposed by the destination country.

- These charges are the responsibility of the customer and are not included in the order total.

- RNDER is not responsible for delays caused by customs processing.


6. Lost, Stolen, or Delayed Packages

- RNDER is not liable for packages lost or stolen after being marked "delivered" by the carrier.

- If your tracking shows no movement for more than 10 business days, contact us at **[rnderdfear@outlook.com]** and we will investigate with the carrier.


7. Incorrect Shipping Addresses

- Please ensure your shipping address is correct at checkout. RNDER is not responsible for orders shipped to an incorrectly entered address.

- If you notice an error, contact us immediately at **[rnderdfear@outlook.com]**; we cannot guarantee changes once an order has entered processing.


 8. Address & Carrier Restrictions

- RNDER currently cannot ship to P.O. boxes for certain carriers/destinations. 

- Some remote or restricted regions may experience extended transit times or limited carrier availability.


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**Contact:** [rnderdfear@outlook.com]